Contact support

Email us with your issue and we will review the steps, environment, and screenshots you provide. This is the best path for extension bugs, Pro access questions, export issues, and restore requests.

Email: support@pythonshell.app

Include these details

  • Your Chrome version
  • Your operating system
  • Whether you were in popup view or full tab view
  • The exact steps that caused the issue
  • A screenshot if the problem is visual

Paid membership help

For Scorpion Python Shell Pro questions, include the email used during checkout. We can help with login, restore, cancellation follow-up, and whether a Pro feature should be active on your current browser.

Common support topics

  • Python code runs locally and does not require an account
  • Pro is optional and only unlocks paid comfort/productivity features
  • Dark Mode requires active Pro status on that browser profile
  • Session export is a Pro feature and exports local text only
  • Share and Review do not unlock Pro